Privacy Policy

Effective Date: 13 June 2025

GdayPharmacist Learning Management System ("GdayPharmacist LMS", "we", "us", or "our") operates the website gdaypharmacist.com.au and is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our learning management system and related services.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected through your use of our services:

1.1 Personal Information You Provide

• Registration Information: Full name, email address, password, country of residence, professional registration details, and qualification information
• Professional Information: AHPRA registration number (if applicable), overseas pharmacy qualifications, work experience, professional development history, and pharmacy practice areas
• Payment Information: Billing address and transaction details (payment card information is processed directly by our payment processor, Stripe, and is not stored on our servers)
• Course Information: Course enrollment, progress tracking, assessment results, CPD points earned, and completion certificates
• Communication Data: Information provided when you contact us for support, consultation bookings, or general inquiries

1.2 Information Automatically Collected

• Usage Data: Pages visited, time spent on pages, course materials accessed, quiz attempts, and learning patterns
• Device Information: IP address, browser type and version, device type, operating system, and device identifiers
• Log Data: Access times, referring URLs, and system activity logs for security and performance monitoring

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your learning account
• To provide access to pharmacy examination preparation courses and materials
• To track your learning progress and provide personalized recommendations
• To process payments and manage subscriptions through Stripe
• To issue certificates of completion and CPD statements
• To maintain records for continuing professional development requirements
• To communicate important updates about your courses or account
• To provide customer support and respond to inquiries
• To improve our educational content and platform functionality
• To comply with legal obligations and professional education requirements
• To protect against fraud, unauthorized access, and security threats

3. Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To fulfill our educational services agreement with you
• Legal Obligations: To comply with applicable laws and regulations
• Legitimate Interests: To improve our services and protect our business
• Consent: Where you have provided explicit consent for specific processing

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (e.g., Stripe for payment processing, AWS for hosting, email service providers)
• Professional Bodies: With relevant pharmacy registration authorities and CPD accreditation bodies when required for verification or compliance purposes (with your consent)
• Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally

5. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain records of professional development and CPD points as required by regulatory bodies

Course completion records, CPD certificates, and professional development history are retained indefinitely for verification purposes. You may request deletion of other personal data, subject to our legal obligations.

7. Your Rights and Choices

Under Australian privacy law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request limited processing of your information
• Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at info@gdayprofessionals.com.au

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Security incident response procedures

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Track course progress and completion
• Analyze platform usage and improve functionality
• Provide security features

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality of our platform.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are intended for pharmacy professionals and students aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware of such collection, we will promptly delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Privacy Complaints

If you have concerns about how we handle your personal information, you may lodge a complaint with us directly. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Contact Information